Job settings

Open Job Settings in the mobile app to configure work hours, a default arrival window, the address preference for new jobs, backlog visibility, and forms.

These settings help prepare future work. Check an existing job's own details when changing a booking; a default is not a substitute for rescheduling that job.

Work Hours

Set the business hours used when reviewing availability and planning flexible work. Inactive days and missing or invalid hours can prevent route optimisation. Keep these current before arranging a recurring schedule or a full day of visits.

Default arrival window

Choose None, ±15 minutes, ±30 minutes, ±1 hour, ±1 hour 30 minutes, or ±2 hours.

None shows the exact fixed appointment time to the customer. Other choices describe a range around it. The window does not change the appointment's internal start time, duration, or conflict checks. Review it in the job's schedule before sending a booking email.

Business address

The Business address switch uses your business address as the default address for new jobs. Use this when work normally takes place at your premises, and check the location when the work is at a client's address instead.

Backlog on calendar

Turn Backlog on calendar on to show unscheduled work while browsing calendar days. Turning it off changes calendar visibility; it does not delete backlog jobs.

Forms

Open Forms to manage reusable job forms. Company Default automatically adds a template to new jobs. Configure the fields and any completion requirements carefully so the information you need is collected before work is marked complete.

See Forms, photos, and files for filling forms and sharing job evidence.