Terms of Service

Last updated: 20 Nov 2025

1. Acceptance of Terms

By creating an account and using the Trevy mobile application ("Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms form a legally binding agreement between you and Trevy. If you do not agree to these Terms, do not use the Service.

2. The Service: A Tool for Your Business

Trevy provides a software platform for small service businesses to manage scheduling, quoting, invoicing, and job tracking. We provide the technology, but you are responsible for running your business.

IMPORTANT: Trevy is not a party to any contract, agreement, or transaction between you and your customers. We do not control, verify, or guarantee your work, your pricing, your scheduling, or your customer relationships. Any interaction between you and your customers is solely between you and them.

3. User Accounts and Security

You must be a business entity or sole trader to use Trevy. You agree to provide accurate and current information, including your Australian Business Number (ABN) where required.

You are responsible for maintaining the security of your account and password. You are fully responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Subscriptions and Payments

Subscription fees are billed in advance. All fees are in Australian Dollars (AUD). Payments are processed by third-party providers (e.g., Apple, Stripe). You may cancel your subscription at any time, but we do not offer refunds for partial billing periods or unused time.

5. Your Responsibilities

You agree to use the Service lawfully and in compliance with all applicable Australian laws, including tax laws and ATO requirements. You are solely responsible for:

•The accuracy of all data you enter, including invoices, quotes, and tax calculations.

•Retaining your own business and tax records. Trevy is not a compliant document archive system; you must keep your own backups.

•Ensuring your use of the Service does not violate the rights of others.

6. Location Tracking & Safety

The Service includes an optional 'On My Way' feature that allows you to share your real-time location with customers. By using this feature, you agree that:

•Safety First: You must not interact with the app while driving. Set the tracking status before you start driving.

•Accuracy: Location data is provided for convenience only and may not be accurate or real-time. Do not rely on it for critical navigation or safety purposes.

•Liability: Trevy is not responsible for any accidents, delays, or disputes arising from the use or failure of the location tracking feature.

7. Disputes with Your Customers (No Trevy Liability)

Because Trevy is merely a tool, we are not responsible for your dealings with your customers. You agree that Trevy is not liable for:

•Pricing errors, typos, or mistakes in quotes or invoices generated by the Service.

•Disputes regarding the scope, quality, or timing of your work.

•Failure of your customers to pay you.

•Any claims or damages arising from your agreements with your customers.

8. Intellectual Property

Trevy owns all rights to the Service, software, and branding. You retain ownership of the data and content you upload to your account ("User Data"). You grant us a license to use your User Data to provide and improve the Service.

9. No Professional Advice

Trevy is a technical tool, not a professional advisor. We do not provide legal, tax, or accounting advice. You should consult a qualified professional to ensure your business complies with its legal and tax obligations.

10. Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available". Trevy excludes all implied warranties, conditions, and representations.

We will not be liable for any indirect, special, or consequential loss (including loss of data, profits, or business opportunities). Our total liability to you for any claim arising out of these Terms or the Service is limited to the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law that cannot be excluded. Where our liability cannot be excluded, it is limited to re-supplying the Service or paying the cost of re-supply.

11. Indemnification

You agree to indemnify and hold Trevy harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any law or third-party right.

12. Termination

We reserve the right to suspend or terminate your account at our discretion if you breach these Terms. You may cancel your account at any time via the app settings.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes shall be resolved in the courts of Queensland.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes through the app. Your continued use of the Service constitutes acceptance of the new Terms.

15. Contact Us

If you have questions about these Terms, please contact us at:

[email protected]