Delete your TREVY account

This page explains how to delete your TREVY account and data. It reflects the in-app controls available to you.

How to request deletion

In the TREVY app, open the home screen and tap the settings cog in the top right.
On the Settings screen, tap Account, then tap Delete Account.
We recommend exporting your data first. On the Delete Account screen, tap Data Export to download a ZIP containing your business records.
When you are ready, tap Schedule Deletion and confirm the deletion request.

Subscriptions and billing

The deletion screen checks your current billing provider and explains what will happen before you confirm.
TREVY cancels an active Stripe subscription when deletion is processed and attempts to stop renewal for a verified Google Play subscription.
Apple does not allow TREVY to cancel an App Store subscription for you. Cancel it in your App Store subscription settings before deleting your account. Otherwise, it may continue to renew after your TREVY account is gone.
Deleting an account does not create an automatic refund. Refund eligibility remains subject to the billing provider's rules.

What happens next

Deletion is scheduled with a 30‑day grace period. The scheduled date is shown on the Delete Account screen.
During the grace period, you may cancel at any time from the same screen.
After the scheduled date, deletion is permanent. Your user, company, invoices, expenses, clients, services, suppliers, and related files (e.g. logos and receipts) are removed from our systems.
Any Founder status, free access, and lifetime Founder pricing eligibility are permanently revoked when deletion is processed.

How to cancel a scheduled deletion

Open the app, go to the home screen, tap the settings cog, then go to Account → Delete Account and tap Cancel Deletion. You must cancel before processing begins.

Need help?

If you can’t access the app or need assistance, email us at [email protected].